Specialised
care tailored
to each pets’
unique needs
Emergency / Internal Medicine / Surgery / Emergency / Internal Medicine / Surgery / Emergency / Internal Medicine / Surgery / Emergency / Internal Medicine / Surgery /
we work with trusted GP’s to provide advanced referral veterinary care
From emergency treatment to internal medicine and specialised surgery, we accept referrals for cases requiring expert attention.
Our collaborative approach ensures open communication, with detailed diagnostics, treatment plans, and progress updates shared to keep everyone aligned. After treatment, we provide follow-up information and recovery plans to your regular vet, ensuring a smooth transition and continuity of care.
Our
Services
As North Queensland’s 24-hour, 7 day a week Emergency and Critical Care Service our team provides cutting-edge critical care with compassion and expertise when it matters most.
Our Emergency Clinic operates on a triage basis, prioritising pets with life-threatening conditions.
Our ECC Services include:
Critical Care Monitoring
Our experienced ECC team provides 24/7 monitoring and care for our most critical patients.
Mechanical Ventilation
Respiratory support for pets with severe breathing issues.
Blood Transfusion Therapy
Life-saving blood and plasma transfusions supported by our community Blood Donor program.
Advanced Diagnostic Imaging
Digital radiology, ultrasound, and CT for precise diagnosis.
In-house Laboratory and Pathology
On-site diagnostics for rapid test results and treatment.
Fully Equipped Emergency Surgery Theatre
Emergency surgical and anesthetic services available around the clock.
Snake Envenomation and Paralysis Tick Treatment
Antiserum and monitoring for envenomated patients.
We are committed to working with pet owners who prioritise their pets’ health and understand the complexities of internal medicine. Our team values open communication, ensuring that you are informed and involved in your pet’s care every step of the way.
1. Comprehensive Diagnostics
We conduct thorough evaluations to identify underlying health issues. Our diagnostic services may include blood tests, ultrasound, advanced imaging such as CT, and endoscopy to accurately assess your pet’s condition.
2. Specialised Treatments
Once a diagnosis is established, our veterinarians develop tailored treatment plans to address specific medical needs. We manage a variety of conditions, including endocrine disorders, gastrointestinal diseases, respiratory issues, and oncology (cancer care), ensuring your pet receives the best possible treatment.
3. Ongoing Management and Follow-Up Care
For pets with chronic or severe diseases, we provide ongoing management and regular follow-up care. Our team works closely with you to monitor your pet’s progress and adjust treatment plans as necessary, ensuring optimal health.
At NQ Care, our Specialist Surgery Department is dedicated to providing advanced surgical care for pets requiring specialised procedures. Our highly skilled veterinary surgeons and support staff are committed to delivering exceptional care in a compassionate and supportive environment.
Our Specialist Surgery Services:
Surgical Consultations
We begin with a thorough assessment of your pet’s condition, discussing the surgical options available. Our veterinarians take the time to explain procedures, potential outcomes, and recovery plans to ensure you are fully informed.
Advanced Surgical Procedures
Our team performs a variety of specialised surgeries, including orthopedic procedures, soft tissue surgeries, and oncological surgeries. We utilise the latest techniques and technologies to ensure the best possible outcomes for your pet.
Post-Surgical Care and Monitoring
After surgery, our team provides comprehensive post-operative care to monitor your pet’s recovery. We ensure that your pet is comfortable and on track to heal properly, with clear guidelines for at-home care.
Emergency
care Cases
What to expect at our clinic?
Our Emergency team will:
- Triage your pet and explain waiting times.
- Provide a clear explanation of your pet’s condition and all treatment options.
- Offer transparent cost estimates and payment plan options.
- Communicate results and progress with your regular Veterinarian.
- Deliver compassionate, skilled emergency care for you and your pet.
What is considered an emergency?
Wondering if your pet needs emergency care? These situations warrant immediate attention:
- Collapse
- Swollen/distended abdomen
- Breathing difficulties
- Severe bleeding
- Major trauma (hit by a car, attacked by another animal)
- Seizures
- Known poisoning (e.g. chocolate, grapes)
- Snake or paralysis tick bites
- Cane toad intoxication
- Persistent vomiting or diarrhea
- Not eating/drinking
- Birthing issues
- Severe pain
- Burns or smoke inhalation
If you’re concerned, trust your instincts. Call us for guidance, and if it’s safe to wait until morning, we’ll help you decide.